![](https://framerusercontent.com/images/jFyTxJwFbBLAjb4OO7vP5ibBag8.webp)
Telemedicine for Rural Eye Care
MS HCI/d | I541 Project
2023
Telemedicine for Rural Eye Care
MS HCI/d | I541 Project
2023
Telemedicine for Rural Eye Care
MS HCI/d | I541 Project
2023
Designing a telemedicine solution to address the lack of accessible eye care in rural areas.
Team
Sriram Hemanth Kumar
Sriram Hemanth Kumar
Sriram Hemanth Kumar
Rutuja Patil
Rutuja Patil
Rutuja Patil
Monisha Vimal Mansukhani
Monisha Vimal Mansukhani
Monisha Vimal Mansukhani
Zainab Hassani
Zainab Hassani
Zainab Hassani
Nikita Juriasinghani
Nikita Juriasinghani
Nikita Juriasinghani
Tools
Figma
Photoshop
Miro
Google Docs
Timeline
1 month
Problem
Problem
Problem
Rural communities face significant challenges in accessing eye care due to geographical barriers, long travel times, and a lack of local healthcare options.
Design Journey
Design Journey
Design Journey
Week 1
Identify Project Goal
Narrowing down the target user base and finding the potential shoppers for doing user interviews.
Narrowing down the target user base and finding the potential shoppers for doing user interviews.
Week 1
Identify Project Goal
Narrowing down the target user base and finding the potential shoppers for doing user interviews.
Narrowing down the target user base and finding the potential shoppers for doing user interviews.
Week 1
Identify Project Goal
Narrowing down the target user base and finding the potential shoppers for doing user interviews.
Narrowing down the target user base and finding the potential shoppers for doing user interviews.
Week 1 - 2
Secondary research
Mapped out the journey of each persona to understand the potential pain areas
Mapped out the journey of each persona to understand the potential pain areas
Week 1 - 2
Secondary research
Mapped out the journey of each persona to understand the potential pain areas
Mapped out the journey of each persona to understand the potential pain areas
Week 1 - 2
Secondary research
Mapped out the journey of each persona to understand the potential pain areas
Mapped out the journey of each persona to understand the potential pain areas
Week 2
Interview
1 on 1 user interviews to understand user’s mindset.
1 on 1 user interviews to understand user’s mindset.
Week 2
Interview
1 on 1 user interviews to understand user’s mindset.
1 on 1 user interviews to understand user’s mindset.
Week 2
Interview
1 on 1 user interviews to understand user’s mindset.
1 on 1 user interviews to understand user’s mindset.
Week 2 - 3
Define Problem Statement
Based on the primary research and secondary research to define the problem statements.
Based on the primary research and secondary research to define the problem statements.
Week 2 - 3
Define Problem Statement
Based on the primary research and secondary research to define the problem statements.
Based on the primary research and secondary research to define the problem statements.
Week 2 - 3
Define Problem Statement
Based on the primary research and secondary research to define the problem statements.
Based on the primary research and secondary research to define the problem statements.
Week 3 - 4
Sketch for Solutions
Quickly sketching our ideas based on the problem statements.
Quickly sketching our ideas based on the problem statements.
Week 3 - 4
Sketch for Solutions
Quickly sketching our ideas based on the problem statements.
Quickly sketching our ideas based on the problem statements.
Week 3 - 4
Sketch for Solutions
Quickly sketching our ideas based on the problem statements.
Quickly sketching our ideas based on the problem statements.
Week 4
Prototype
Based on usability testing to update the low-fidelity wireframe.
Based on usability testing to update the low-fidelity wireframe.
Week 4
Prototype
Based on usability testing to update the low-fidelity wireframe.
Based on usability testing to update the low-fidelity wireframe.
Week 4
Prototype
Based on usability testing to update the low-fidelity wireframe.
Based on usability testing to update the low-fidelity wireframe.
Research and Ideation
Research and Ideation
Research and Ideation
Secondary Research
Extensive literature review on telehealth in rural health disparities, telemedicine outcomes, and visual acuity testing.
Primary Research
User interviews to understand the challenges faced in accessing eye care in rural areas.
Synthesis
Experience mapping and affinity mapping to identify key pain points and user needs.
Experience Map
![](https://framerusercontent.com/images/03ucpHIzKCbvEXptr2Cjcym5HQ.png)
![](https://framerusercontent.com/images/03ucpHIzKCbvEXptr2Cjcym5HQ.png)
![](https://framerusercontent.com/images/03ucpHIzKCbvEXptr2Cjcym5HQ.png)
Affinity Mapping
Design Process
Design Process
Design Process
Wireframing
Created initial and final wireframes for the Eye Care Connect Kiosk interface focusing on user-friendliness and efficiency.
![](https://framerusercontent.com/images/Hzk9DnSJziWuoEsIuV0J1ZKl1lg.png?scale-down-to=4096)
![](https://framerusercontent.com/images/Hzk9DnSJziWuoEsIuV0J1ZKl1lg.png?scale-down-to=4096)
![](https://framerusercontent.com/images/Hzk9DnSJziWuoEsIuV0J1ZKl1lg.png?scale-down-to=4096)
Key Features
Insurance Card Scanner for Instant Login, Symptom Quiz, Call for Assistance Button, and a System for Appointment Scheduling.
Usability Testing
Usability Testing
Usability Testing
Methodology
Qualitative approach with observational techniques and open-ended feedback.
Results and Feedback
Insights on the kiosk's utility, concerns about accuracy, and suggestions for improvement.
![](https://framerusercontent.com/images/TKyhTWw7qwZWvJ1RYuK90y08HHM.png?scale-down-to=1024)
![](https://framerusercontent.com/images/TKyhTWw7qwZWvJ1RYuK90y08HHM.png?scale-down-to=1024)
![](https://framerusercontent.com/images/TKyhTWw7qwZWvJ1RYuK90y08HHM.png?scale-down-to=1024)
Design Concepts
Design Concepts
Design Concepts
![](https://framerusercontent.com/images/hCgXzGSWE1DrHijgaI3ZAuNQ.webp)
![](https://framerusercontent.com/images/hCgXzGSWE1DrHijgaI3ZAuNQ.webp)
![](https://framerusercontent.com/images/hCgXzGSWE1DrHijgaI3ZAuNQ.webp)
Home Kit + Mobile App
A self-test kit with a mobile app for remote eye care access.
![](https://framerusercontent.com/images/NjKE5y1Rxyp9sA6EccTJR29iXw.webp)
![](https://framerusercontent.com/images/NjKE5y1Rxyp9sA6EccTJR29iXw.webp)
![](https://framerusercontent.com/images/NjKE5y1Rxyp9sA6EccTJR29iXw.webp)
Mobile Health Van
A traveling van providing eye care services in rural areas.
![](https://framerusercontent.com/images/jjzC35wrV5Vg2T84vmjfo71Ncb8.webp)
![](https://framerusercontent.com/images/jjzC35wrV5Vg2T84vmjfo71Ncb8.webp)
![](https://framerusercontent.com/images/jjzC35wrV5Vg2T84vmjfo71Ncb8.webp)
Wayfinding Integrated Kiosk
A self-service kiosk with guided procedures for eye testing.
Final Design
Final Design
Final Design
Multifunctional Kiosk
A comprehensive solution integrating the best elements from the previous concepts.
![](https://framerusercontent.com/images/9RGIsXJlnawmsHaAGUHoOSfDIOg.jpg)
![](https://framerusercontent.com/images/9RGIsXJlnawmsHaAGUHoOSfDIOg.jpg)
![](https://framerusercontent.com/images/9RGIsXJlnawmsHaAGUHoOSfDIOg.jpg)
Challenges and Limitations
Challenges and Limitations
Challenges and Limitations
Accuracy of Tests
Concerns about the reliability of kiosk-conducted tests.
Adoption Hesitance
Resistance to new technologies in rural areas.
Digital Literacy
A barrier to effective interaction with the kiosk.
Conclusion
Conclusion
Conclusion
Impact
The telemedicine project shows promise in addressing eye care accessibility issues in rural areas, though challenges in adoption and technology use remain.
Future Scope
Continuous refinement, collaboration with healthcare providers, and integration of AI for screenings.
Contribution
Contribution
Contribution
Conducted insightful interviews to gather essential data to identify pain points.
Conducted in-depth secondary research together valuable insights.
Collaborated with the team to develop an affinity diagram, to refine the problem space.
Actively participated in brainstorming sessions, contributing to the ideation process, narrowing down concepts to arrive at the final design solution.
Designed the initial wireframe and iterated to produce the final prototype.
Conducted usability testing to collect valuable feedback.
Co-authored the digital documentation.
Sriram Puli Hemanth Kumar
© 2024
Sriram Puli Hemanth Kumar
© 2024
Sriram Puli Hemanth Kumar
© 2024